FAQ Page

1. How do I place an order?

To place an order, browse our products, select your favorite items, and add them to your cart. Then, click the cart icon, select "Checkout," and follow the prompts to fill in the required information to complete your order.

2. Can I change or cancel my order?

You can change or cancel your order before it is confirmed. Please contact our customer support as soon as possible. Once the order has been shipped, it cannot be cancelled.

3. What is your shipping policy?

We offer multiple shipping options, and orders are typically shipped within 1-3 business days after processing. The exact shipping time depends on your chosen shipping method and address.

4. How do I return or exchange items?

For returns or exchanges, please contact us within 30 days of receiving the item. Please ensure the item is unused, tags are intact, and include proof of purchase.

5. What payment methods do you accept?

We accept multiple payment methods, including credit cards, debit cards, PayPal, etc. All payment information is processed securely.

6. How can I ensure the security of my personal information?

We are committed to protecting your personal information and employ security technologies and procedures to prevent unauthorized access and use. Please see our Privacy Policy for details.

7. What if I can't find my question?

If you cannot find the answer here, please feel free to contact our customer service team. We will be happy to assist you.